From the VAULT !
What is Moonspruce?
Moonspruce is simply a name for spruce that was harvested and handled according to a century-old tradition from the Alp-regions in Europe. Carpenters and luthiers had recognized that wood that was cut under certain conditions, differs from wood that is not cut using the old traditional way of handling.
Regarding this traditional method the old violin masters like Stradivarius etc. said that moonwood has several advantages to non-moonwood. This wood is more resistant against moister changes and it is stiffer: some analysis say that it seems to be ca. 15% denser than a comparable piece of non-moonwood and it feels like long-time stored wood that has reached a stable state. .
We accept Visa/Mastercard/American Express/Discover from USA residents and good ol' cash. Personal checks are accepted under the condition that shipment is delayed until the check clears the bank. TN residents add 9 3/4% sales tax.
We ship UPS ground insured, unless otherwise specified by the buyer. On finer instruments, we insist on overnight shipment for safe handling. Buyer pays shipping unless otherwise agreed upon. International shipments are via FedEx.
Must have prior approval of return. Opened strings are not returnable. If for any reason you are not satisfied with your guitar, simply return it fully insured (with prior authorization) via shipping method we agree upon. When we receive the instrument in the same condition as when we shipped it, you will happily be issued a refund minus all shipping costs.