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Payment Terms - Orders Internet orders may be paid for using the following methods: VISA, MasterCard, American Express, Discover, and PayPal. For phone or mail orders you may pay money orders and cashier's checks by mail. Just call us at 773-525-7773 to place your order. All non-credit-card orders are subject to a 10-business-day hold. We do not accept international credit card or PayPal payments from international accounts. For international security reasons, please call the store to arrange a Bank Wire: +01-773-525-7773.
Shipping Charges - Taxes and Title Separate charges for shipping and handling will be shown on your order form. As a security precaution, initial orders and orders shipping to alternate addresses may be held for extended verification. We reserve the right to make partial shipments, which will not relieve you of your obligation to pay for the remaining deliveries. All items purchased from Chicago Music Exchange are made pursuant to a shipment contract. This means that the risk of loss and title for such items passes to you upon our delivery to the carrier. The published rates are for US domestic shipping only. Contact us directly if you wish to place an international order. For more information on our shipping policies, including rates, delivery times, and delays, please visit our website at chicagomusicexchange or call us at: 773-525-7773. If applicable, a separate charge for taxes will be shown on the invoice. We are required to collect sales tax on all orders shipped to Illinois.
3-Day / 15-day Return Policy If you are not completely satisfied with any product, return it for a full refund of the product purchase price, full credit, or exchange of your choice. We give you 3 days from the shipping date on Vintage instruments, and 15 days on New instruments. Credit card returns are issued a credit for purchase price. Refunds are made for product value only, excluding shipping and handling charges. New, Unopened items: You may return most NEW, untouched, unopened items within 15 days of delivery for a full refund. if the return is a result of our error (you received an incorrect or defective item, etc.) we'll also pay the return shipping costs. AmEx credit cards: Note that if your order was paid using an AmEx card we may pass on a 3.5% fee of the purchase price to process your refund. Vintage, Used items: We have to evaluate vintage and used guitars, amps, and other items on a case by case basis. We spend a lot of time with you and the item before your purchase to try to avoid any surprises after your purchase. AmEx credit cards: Note that if your order was paid using an AmEx card we may pass on a 3.5% fee of the purchase price to process your refund. You should expect to receive your refund within four weeks of giving your package to the return shipper, however, we strive to issue your refund sooner. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). Send your return to: Chicago Music Exchange 3316 N Lincoln Ave Chicago, IL 60657 The following items are returnable only if defective OR unopened or unused: strings, harmonicas, microphones, cleaners, polishes, and polishing cloths. Software/soundware, cassettes, CDs, DVDs, and videos may be returned for credit only if they are in their original, sealed packaging. If defective, these items will only be exchanged for the same product. For complete details on our guarantees, shipping, and return policies, please contact our Customer Service Department at 773-525-7773; fax us at 773-525-2775; visit our website at www.chicagomusicexchange.com, or write us at Chicago Music Exchange, 3316 N. Lincoln Ave, Chicago, IL 60657.
Category
Makes
- Fender 993
- Dunlop 750
- D'Addario 559
- Remo 343
- Gibson 338
- Martin 335
- Taylor 322
- PRS 314
- Evans 241
- Vic Firth 227
- Seymour Duncan 224
- Reverend 206
- Ibanez 198
- Gator 153
- Epiphone 140
- Boss 134
- Ernie Ball 133
- Electro-Harmonix 129
- MXR 123
- Bare Knuckle Pickups 121
- Allparts 114
- Sire 114
- Ludwig 110
- YAMAHA 107
- RockGear 106
- Aquarian 98
- Gibraltar 98
- Eastman 94
- Divine Noise 93
- Souldier 93
Price
Colors
- Black 1018
- Natural Natural 511
- Vintage 170
- Black Black 160
- Red 123
- Blue 105
- Sunburst Sunburst 105
- Green 71
- White 62
- FFFF00 000000 55
- Silver 49
- Black Ebony 39
- Natural 32
- Brown 31
- White Olympic White 29
- Pink Shell Pink 28
- Nickel 27
- Shell 27
- Sunburst Shaded Edgeburst 26
- Sunburst Tobacco Sunburst 26
- Sunburst Vintage Sunburst 24
- White White 24
- Gold 23
- Parchment 23
- Red Red 23
- Sunburst 3 Color Sunburst 23
- Black Midnight Black 22
- Red Cherry 22
- Pink Pacific Peach 20
- Blue Lake Placid Blue 19
Yamaha HS8i 8" Bi-amplified Studio Monitor White Pair Bundle
Yamaha HS8i 8" Bi-amplified Studio Monitor White and Warm Audio Pro-TRS-10' Pair Bundle
Yamaha FSX5 Red Label Concert FSX5 Red Label Concert
2022 Taylor GS Mini-e Rosewood GS Mini-e Rosewood
Taylor Academy 10e Academy 10e
Taylor Grand Orchestra
Taylor Grand Auditorium
Taylor Grand Concert
2015 Taylor 114e 114e
Suhr Mateus Asato Signature Classic S Mateus Asato Signature Classic S
2016 Supro 1575JB Black Holiday Dual Pickup Americana Series 1575JB Black Holiday Dual Pickup Americana Series
Squier Jazzmaster
1966 Rickenbacker 330 330
Reverend Descent
2023 PRS Wood Library Custom 24 10-Top Quilt Wood Library Custom 24 10-Top Quilt
2020 PRS S2 McCarty 594 Singlecut S2 McCarty 594 Singlecut
2013 PRS Paul's Guitar Artist Package w/Brazilian Rosewood Fretboard Paul's Guitar Artist Package w/Brazilian Rosewood Fretboard
PRS Silver Sky
Pyramid New Rock Standard Electric
Pyramid New Rock Standard Electric
PRS Custom 24
2016 PRS Custom 22 10-Top Custom 22 10-Top
Powers Electric A-Type Select
Music Man Axis Super Sport HH Tremolo Axis Super Sport HH Tremolo
Mask Audio Electronics Screws Fuzz Pedal
Martin D-18
2022 Martin Road Series 000-10E Road Series 000-10E
Martin Standard Series D-28 Standard Series D-28
Martin D-41
Martin D-18
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