Taylor TaylorSense Battery Box & Mobile App
TaylorSense alerts you when your guitar needs care by communicating via low-energy Bluetooth between the TaylorSense smart battery box and the free TaylorSense App on your iOS or Android mobile device. Shaped by Taylor’s extensive guitar care expertise, TaylorSense is calibrated to send you timely alerts and includes easy-to-follow videos that show you how to solve problems when they arise.
Humidity Alerts
Extended exposure to low or high humidity levels can wreak havoc on an acoustic guitar. Not only will it compromise the playability and tone, it can lead to serious damage. Dry conditions can cause the wood to crack, while wet conditions can cause glue joints to fail and the finish to lift. Your TaylorSense battery box features a digital hygrometer that monitors the humidity level of your Taylor guitar. If the levels remain too low or high for an extended stretch, you'll receive a humidity alert and a link to information on how to remedy your guitar's condition.
Temperature Alerts
Prolonged exposure to high heat -- such as leaving your guitar in a car on a hot summer day -- can cause the glues to soften and the bridge to come loose under the string tension. A guitar's wood can also suffer damage if the guitar goes from extremely cold to hot conditions in a short period of time. TaylorSense monitors the temperature of your guitar. When that temperature becomes dangerous to your Taylor guitar, you'll receive an alert and a link to helpful advice from Taylor's service team.
Battery Alerts
We all want peace of mind when we plug in, especially when it comes to battery life. With TaylorSense, you'll always have a handle on your pickup system's battery capacity so it doesn't fail you when it matters most. When your battery life reaches 30%, you'll receive an alert. You'll receive one more when it hits 10%. You can also check your battery life anytime through the TaylorSense App, which means you'll always know exactly where you stand before a gig.
Impact Alerts
While TaylorSense can't prevent your guitar from being dropped, knocked over, or roughed up during your travels, it can let you know if it suffers a serious blow. If your guitar takes a hit, TaylorSense will notify you so you can inspect it more closely for damage. TaylorSense also records the time of the incident, which can help you identify the probable cause. That can come in handy if the incident occurs after you've checked your guitar with an airline or when the guitar is at home with kids or pets around.
Payment Terms - Orders Internet orders may be paid for using the following methods: VISA, MasterCard, American Express, Discover, and PayPal. For phone or mail orders you may pay money orders and cashier's checks by mail. Just call us at 773-525-7773 to place your order. All non-credit-card orders are subject to a 10-business-day hold. We do not accept international credit card or PayPal payments from international accounts. For international security reasons, please call the store to arrange a Bank Wire: +01-773-525-7773.
Shipping Charges - Taxes and Title Separate charges for shipping and handling will be shown on your order form. As a security precaution, initial orders and orders shipping to alternate addresses may be held for extended verification. We reserve the right to make partial shipments, which will not relieve you of your obligation to pay for the remaining deliveries. All items purchased from Chicago Music Exchange are made pursuant to a shipment contract. This means that the risk of loss and title for such items passes to you upon our delivery to the carrier. The published rates are for US domestic shipping only. Contact us directly if you wish to place an international order. For more information on our shipping policies, including rates, delivery times, and delays, please visit our website at chicagomusicexchange or call us at: 773-525-7773. If applicable, a separate charge for taxes will be shown on the invoice. We are required to collect sales tax on all orders shipped to Illinois.
3-Day / 15-day Return Policy If you are not completely satisfied with any product, return it for a full refund of the product purchase price, full credit, or exchange of your choice. We give you 3 days from the shipping date on Vintage instruments, and 15 days on New instruments. Credit card returns are issued a credit for purchase price. Refunds are made for product value only, excluding shipping and handling charges. New, Unopened items: You may return most NEW, untouched, unopened items within 15 days of delivery for a full refund. if the return is a result of our error (you received an incorrect or defective item, etc.) we'll also pay the return shipping costs. AmEx credit cards: Note that if your order was paid using an AmEx card we may pass on a 3.5% fee of the purchase price to process your refund. Vintage, Used items: We have to evaluate vintage and used guitars, amps, and other items on a case by case basis. We spend a lot of time with you and the item before your purchase to try to avoid any surprises after your purchase. AmEx credit cards: Note that if your order was paid using an AmEx card we may pass on a 3.5% fee of the purchase price to process your refund. You should expect to receive your refund within four weeks of giving your package to the return shipper, however, we strive to issue your refund sooner. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). Send your return to: Chicago Music Exchange 3316 N Lincoln Ave Chicago, IL 60657 The following items are returnable only if defective OR unopened or unused: strings, harmonicas, microphones, cleaners, polishes, and polishing cloths. Software/soundware, cassettes, CDs, DVDs, and videos may be returned for credit only if they are in their original, sealed packaging. If defective, these items will only be exchanged for the same product. For complete details on our guarantees, shipping, and return policies, please contact our Customer Service Department at 773-525-7773; fax us at 773-525-2775; visit our website at www.chicagomusicexchange.com, or write us at Chicago Music Exchange, 3316 N. Lincoln Ave, Chicago, IL 60657.