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Payment Terms - Orders Internet orders may be paid for using the following methods: VISA, MasterCard, American Express, Discover, and PayPal. For phone or mail orders you may pay money orders and cashier's checks by mail. Just call us at 773-525-7773 to place your order. All non-credit-card orders are subject to a 10-business-day hold. We do not accept international credit card or PayPal payments from international accounts. For international security reasons, please call the store to arrange a Bank Wire: +01-773-525-7773.
Shipping Charges - Taxes and Title Separate charges for shipping and handling will be shown on your order form. As a security precaution, initial orders and orders shipping to alternate addresses may be held for extended verification. We reserve the right to make partial shipments, which will not relieve you of your obligation to pay for the remaining deliveries. All items purchased from Chicago Music Exchange are made pursuant to a shipment contract. This means that the risk of loss and title for such items passes to you upon our delivery to the carrier. The published rates are for US domestic shipping only. Contact us directly if you wish to place an international order. For more information on our shipping policies, including rates, delivery times, and delays, please visit our website at chicagomusicexchange or call us at: 773-525-7773. If applicable, a separate charge for taxes will be shown on the invoice. We are required to collect sales tax on all orders shipped to Illinois.
3-Day / 15-day Return Policy If you are not completely satisfied with any product, return it for a full refund of the product purchase price, full credit, or exchange of your choice. We give you 3 days from the shipping date on Vintage instruments, and 15 days on New instruments. Credit card returns are issued a credit for purchase price. Refunds are made for product value only, excluding shipping and handling charges. New, Unopened items: You may return most NEW, untouched, unopened items within 15 days of delivery for a full refund. if the return is a result of our error (you received an incorrect or defective item, etc.) we'll also pay the return shipping costs. AmEx credit cards: Note that if your order was paid using an AmEx card we may pass on a 3.5% fee of the purchase price to process your refund. Vintage, Used items: We have to evaluate vintage and used guitars, amps, and other items on a case by case basis. We spend a lot of time with you and the item before your purchase to try to avoid any surprises after your purchase. AmEx credit cards: Note that if your order was paid using an AmEx card we may pass on a 3.5% fee of the purchase price to process your refund. You should expect to receive your refund within four weeks of giving your package to the return shipper, however, we strive to issue your refund sooner. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). Send your return to: Chicago Music Exchange 3316 N Lincoln Ave Chicago, IL 60657 The following items are returnable only if defective OR unopened or unused: strings, harmonicas, microphones, cleaners, polishes, and polishing cloths. Software/soundware, cassettes, CDs, DVDs, and videos may be returned for credit only if they are in their original, sealed packaging. If defective, these items will only be exchanged for the same product. For complete details on our guarantees, shipping, and return policies, please contact our Customer Service Department at 773-525-7773; fax us at 773-525-2775; visit our website at www.chicagomusicexchange.com, or write us at Chicago Music Exchange, 3316 N. Lincoln Ave, Chicago, IL 60657.
Category
Makes
- Fender 978
- Dunlop 748
- D'Addario 562
- Gibson 343
- Martin 324
- Taylor 319
- PRS 305
- Remo 299
- Evans 240
- Vic Firth 230
- Seymour Duncan 227
- Reverend 208
- Ibanez 203
- Gator 152
- Epiphone 141
- Ernie Ball 136
- Boss 133
- MXR 119
- Sire 118
- Allparts 115
- Electro-Harmonix 114
- Ludwig 107
- RockGear 106
- Yamaha 106
- Gibraltar 105
- Bare Knuckle Pickups 103
- Aquarian 98
- Divine Noise 97
- Squier 97
- Eastman 94
Price
Colors
- Black 1019
- Natural Natural 502
- Vintage 165
- Black Black 157
- Red 120
- Blue 107
- Sunburst Sunburst 96
- Green 73
- White 60
- FFFF00 000000 56
- Silver 49
- Black Ebony 42
- Brown 32
- Natural 32
- White Olympic White 31
- Pink Shell Pink 29
- Nickel 28
- Shell 27
- Sunburst Tobacco Sunburst 27
- Gold 26
- Sunburst 3 Color Sunburst 26
- Black Midnight Black 25
- Sunburst Shaded Edgeburst 25
- Sunburst Vintage Sunburst 25
- Chrome 23
- Parchment 23
- White White 23
- Pink Pacific Peach 21
- Red Red 21
- Blue Lake Placid Blue 19
Universal Audio Yes
Universal Audio Yes
Universal Audio SD-3 Dynamic Microphone (3-Pack) w/ Hemisphere Modeling
Seymour Duncan Hot Chicken Tele Set
Seymour Duncan Hot Chicken Strat Stack Set White
Seymour Duncan Hot Chicken Strat Stack Set Off White
Seymour Duncan Hot Chicken Strat Stack Set
Korg Minilogue XD Synthesizer Limited Inverted Edition
Fender Starcaster
Polyend Tracker+ 16 Track Drum Machine, Synthesizer and Stereo Sampler
2012 Marshall JVM410HJS Joe Satriani Edition 4-Channel 100-Watt Guitar Amp Head w/Matching 4x12 Cabinet JVM410HJS Joe Satriani Edition 4-Channel 100-Watt Guitar Amp Head w/Matching 4x12 Cabinet
Fender 65 Princeton Reverb Reissue 15-Watt 1x10" Guitar Combo 65 Princeton Reverb Reissue 15-Watt 1x10" Guitar Combo
Taylor Grand Auditorium
Taylor GS Mini
Taylor Grand Auditorium
Taylor T5z
2015 Martin D-15 D-15M Martin D-15 Martin Standard Series D-15
Fender Road Worn
2019 Gibson SG SG Standard Gibson SG Standard Gibson USA SG Standard
Fuzzrocious Pedals Big Fella Overdrive/Distortion Pedal
Ernie Ball Erie
Ernie Ball Erie
Ernie Ball Classic Jacquard
Ernie Ball Classic Jacquard
Eastman E1OOSS Deluxe Sitka/Sapele Truetone Gloss
Eastman AC122-1CE Series Sitka/Sapele Grand Auditorium Cutaway
Cordoba C9 Classical C9 Classical
Unbranded Bass V Clone Bass V Clone
PRS CE 24
Powers Electric A-Type Select A-Type Select
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